Hiring: Banking Process Manager
Location: Chennai
Qualification: Graduation
Experience: 2-5 Years
Industry: Banking/BFSI/Banking Process
Shift: Rotational Shifts (9:00 AM – 6:00 PM or 12:30 PM – 9:30 PM)

Job Description :-

We are looking for a skilled Banking Process Manager to join our team in Chennai. The candidate will oversee and manage day-to-day banking operations, ensuring efficiency, compliance, and customer satisfaction.

Responsibilities:

• Manage and supervise banking operations to ensure smooth functioning and adherence to regulatory guidelines.
• Monitor transaction processing, account management, and customer service activities.
• Develop and implement strategies to optimize operational efficiency and improve service delivery.
• Analyze performance metrics and reports to identify areas for improvement and implement corrective actions.
• Train and mentor team members to enhance their skills and productivity.
• Ensure compliance with banking policies, procedures, and regulations.
• Handle customer escalations and resolve issues promptly to maintain high levels of customer satisfaction.
• Collaborate with cross-functional teams to implement new initiatives and projects.

Requirements:

• Proven experience of 2-5 years in banking operations or a related role, with managerial responsibilities.
• Strong knowledge of banking processes, products, and services.
• Excellent leadership and interpersonal skills.
• Ability to work effectively in a fast-paced environment and manage multiple priorities.
• Bachelor’s degree in Business Administration, Finance, or a related field.

Benefits:

• Competitive salary package up to 4.5 LPA based on experience and skills.
• Comprehensive benefits package including medical insurance and retirement plans.
• Opportunity to work in a dynamic and supportive work environment with opportunities for career growth.

𝐈𝐧𝐭𝐞𝐫𝐞𝐬𝐭𝐞𝐝 𝐜𝐚𝐧𝐝𝐢𝐝𝐚𝐭𝐞𝐬, 𝐬𝐡𝐚𝐫𝐞 𝐲𝐨𝐮𝐫 𝐂𝐕 𝐚𝐭 𝐝𝐢𝐠𝐢𝐭𝐚𝐥𝟑@𝐦𝐧𝐫𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬.𝐢𝐧