Role:- Relationship Manager (B2B core Farming)
Exp:- 4-12 Years
• Managing the complete lifecycle of the Customer to deliver a delightful experience.
• Finding new growth opportunity from the existing clientele like deployment of Chai Point brewing solution at their upcoming & existing locations
• Educating customers about the new products getting added.
• Understanding Customer issues and resolving the same by coordinating with different departments.
• Co-ordinating with the Finance team on Invoicing, Payments & reconciliation
• Always keep DSO (Days of Sales outstanding) under 45 days
• Taking care of customer requirement
• Maintain Customer satisfaction score.
• Expedite solution of customer problems and complaints to maximize satisfaction
• Co-ordination with internal team to deliver the best experience.
• Visiting all the clients regularly