Global Account Manager

Job Title: Global Account Manager

Location: [India],

Job Overview: We are seeking an experienced and results-driven Global Account Manager to join our sales team. The successful candidate will be responsible for managing and growing key accounts on a global scale, building strong relationships with clients, and driving revenue growth. As a Global Account Manager, you will collaborate with cross-functional teams to ensure the successful delivery of products or services and the overall satisfaction of our clients.

Responsibilities:

1. Account Management:
   • Develop and maintain strong relationships with key accounts.
   • Serve as the main point of contact for clients, understanding their needs and expectations.
2. Global Strategy Development:
   • Create and execute global account strategies to maximize revenue and market share.
   • Collaborate with regional teams to ensure consistent service delivery and client satisfaction.
3. Revenue Growth:
   • Identify opportunities for upselling and cross-selling to maximize account value.
   • Develop and implement strategies to achieve revenue targets.
4. Client Communication:
   • Effectively communicate with clients to understand their business objectives and challenges.
   • Provide regular updates on product enhancements, new offerings, and industry trends.
5. Collaboration with Cross-Functional Teams:
   • Work closely with sales, marketing, and product teams to ensure alignment with client needs.
   • Coordinate with internal teams to resolve client issues and enhance service delivery.
6. Contract Negotiation and Renewals:
   • Lead contract negotiations and renewal discussions.
   • Ensure contract terms and service level agreements meet both client and company expectations.

Qualifications:

• Bachelor’s degree in Business, Sales, or a related field; MBA is a plus.
• Proven experience as a Global Account Manager or in a similar strategic sales role.
• Strong understanding of global business dynamics and cultural nuances.
• Excellent communication and negotiation skills.
• Ability to travel internationally as needed.

Preferred Skills:

• Experience in B2B sales and account management.
• Knowledge of the industry or market relevant to the company’s products/services.
• Familiarity with CRM software for effective account management.
• Strategic thinking and problem-solving skills.