Position : Customer Support
Experience – Min 2 Years
Skills- Customer support/Customer experience
Education – Any Graduation
Industry – Any
Location – Delhi/ Gurgaon

Job Description :-
We are seeking an experienced and dedicated Customer Support Executive to provide excellent service to our clients. The ideal candidate should have strong communication skills and a passion for delivering exceptional customer experiences. Key responsibilities include handling customer inquiries, resolving issues, and maintaining customer satisfaction. Candidates must have at least 2 years of experience in customer support or a similar role. A positive attitude, problem-solving abilities, and attention to detail are essential for this position.

Key Responsibilities :-

• Address customer inquiries via phone, email, or chat.
• Troubleshoot customer issues and provide timely solutions.
• Ensure customer satisfaction by delivering exceptional service.
• Collaborate with other teams to resolve complex issues.
• Maintain accurate records of customer interactions and feedback.
• Stay up-to-date with product or service updates and processes.

Requirements:

• Minimum 2 years of experience in a customer support role.
• Strong verbal and written communication skills.
• Ability to handle customer complaints and resolve issues efficiently.
• Proficient in using customer service tools and CRM software.
• Patience, empathy, and a customer-first mindset.

Interested Candidates Share Your CV at priyasi@mnrsolutions.in