Amazon Job Vacancy In Mumbai.

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  • November 23 2023

Job Title: Customer Service Associate

Company: Amazon India

Location: Mumbai, Maharashtra

Job Type: Full-time

Job Description:

Amazon India is hiring enthusiastic individuals to join our Customer Service team in Mumbai. As a Customer Service Associate, you will play a key role in providing exceptional support to our customers, ensuring their inquiries and concerns are addressed promptly and professionally.

Responsibilities:

  • Respond to customer inquiries via phone, email, and chat in a timely and efficient manner.
  • Provide accurate information about products, services, and policies.
  • Resolve customer issues and concerns with a focus on customer satisfaction.
  • Collaborate with other team members to ensure a seamless customer experience.
  • Meet and exceed performance targets for customer satisfaction, quality, and productivity.

Requirements:

  • Minimum 12th pass.
  • Excellent communication skills in English and Hindi.
  • Strong problem-solving abilities.
  • Customer-centric mindset with a positive attitude.
  • Basic computer skills.

Preferred Qualifications:

  • Previous experience in a customer service role.
  • Familiarity with e-commerce platforms.
  • Ability to work in a fast-paced environment.

How to Apply:

Interested candidates should submit their resume and a cover letter highlighting their relevant experience to [Amazon India Careers Page or Recruiter Email]. Please include “Customer Service Associate Application – Mumbai” in the subject line.

Deadline: Applications will be accepted until [Any Time].

Salary: Competitive, with additional performance-based incentives.

Benefits: This is a full-time position with comprehensive benefits, including health insurance, transportation allowance, and employee discounts.

Job Type: Full Time
Job Location: Mumbai

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