Looking for Service Desk Expert
Location – Chennai
Experience- 3+ years
Skills mandatory- ITIL certified, service desk management
Job Description –
- ITIL V4 Foundation,
- Good Oral & Written communication,
- SLA Management ,People Management ,Stake holder Management, Customer Recovery Skills, Project Management,
- Project Onboarding and Offboarding,
- Service Desk Setup
- Excellent Stake holder Management, Metrics Management, Customer Recovery Skills and Major Incident Management.
- Preferred Technical and Professional Expertise.
- Strong Service Desk Operation Knowledge.
- End to end Service Desk Setup experience or Transition experience
Interested candidate share resume at digital3@mnrsolutions.in