Job Vacancies In Chennai.

  • December 11 2023

Job Title: Customer Service Representative

Location: Chennai

Job Type: Full-Time

Experience: Entry Level

Job Description:

Solutions Pvt. Ltd. is currently hiring enthusiastic individuals to join our Customer Service team in Chennai. If you have excellent communication skills, a customer-centric approach, and a desire to work in a dynamic environment, we want to hear from you!

Key Responsibilities:

  1. Customer Interaction:
    • Handle inbound customer inquiries via phone, email, and live chat.
    • Provide exceptional service by addressing customer concerns and resolving issues.
  2. Order Processing:
    • Process customer orders accurately and efficiently.
    • Ensure timely delivery and manage order fulfillment.
  3. Problem Resolution:
    • Investigate and resolve customer complaints in a timely and empathetic manner.
    • Escalate complex issues to the appropriate department.
  4. Product Knowledge:
    • Stay updated on product knowledge to assist customers effectively.
    • Provide information about products and services to potential customers.
  5. Documentation:
    • Maintain accurate and detailed records of customer interactions.
    • Generate reports as needed.


  • Minimum education: 12th pass.
  • Excellent communication skills in English and Tamil.
  • Strong customer service orientation.
  • Ability to multitask and work in a fast-paced environment.


  • Competitive salary.
  • Performance-based incentives.
  • Comprehensive training provided.
  • Career growth opportunities within the company.
Job Type: Full Time
Job Location: Chennai

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